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My agent account was forcibly cancelled and I am unable to withdraw funds.

模式
Within 1 year

Exposure

The account manager promised a commission of 18 USD per lot for a gold and foreign exchange spread of 35 to 35 points. I traded more than 260 lots, so I should have received around 5000 USD in commission. However, I only received a little over 1300 USD in commission, and there is still more than 3000 USD missing. They unauthorizedly closed my agent account. During my trading process, I incurred a loss of 8800 USD. They did not fulfill their promise to return the commission and forcibly withheld my commission. When I contacted customer service, they refused to assist me. When I contacted the account manager, they kept insisting that I was engaging in fraudulent trading and refused to give me the commission. No one mentioned anything about fraudulent trading before, and I myself do not understand how to engage in full position trading, which resulted in the loss of 8800 USD. I will not seek compensation for my personal loss of 8800 USD from anyone, but they should fulfill their promise to return the commission. This is a typical scam platform that preys on inexperienced traders. Please help coordinate the return of the rightful commission.

Original

强行注销我的代理账户,无法出金,

客户经理承诺黄金外汇点差35到35个点返佣18美金一手,本人做了260几手,应该返还5000左右美金,实际返佣到账一千三百零几美金,还差3000多美金没有返,擅自注销我的代理账户,本人交易过程中亏损8800美金,承诺返还佣金没有做到,强行黑了我的佣金,联系客服不予处理,联系客户经理,一直强调我在刷单,不给返佣,前面没有人跟我讲什么刷单,我本人也不懂全仓干,所以造成亏损。8800美金,个人亏损部分自己不会找任何人,但是承诺给我返还的佣金不给,典型的黑平台,割小白韭菜,请帮忙协调返还应有佣金

Hong Kong 2024-08-13
Unable to Withdraw

Reply from official SOOLIKE

Dear customer, hello! Your account is mainly involved in the following issues: 1. Your account is suspected of maliciously placing orders to obtain commissions from our company. As we all know, our company operates on a high commission rebate model, which means that our company prohibits customers from maliciously placing orders in any form. This was already communicated to you by our account manager before your cooperation. When you joined our company as an agent, your trading method was based on the purpose of commission brushing. Based on this, our company has the right to cancel the cooperation with you as an agent and recover any improper gains. However, considering your poor financial situation, our company has made a commission refund. On August 8, 2024, our company has refunded your daily commission of $1300 to your bank account; your account is still trading, and there is still $500 in commission to be refunded. Due to your lack of cooperation in the refund process, this refund is currently in an unresolved state. 2. You have contacted our employees multiple times to borrow money under the pretext of fund turnover, and when your purpose was not achieved, you threatened to expose it by posting. Our company did not respond to the above behavior. We hope that you can resolve your career and family difficulties as soon as possible and get out of the shadows of life.

Original

尊敬的客户,您好! 您账户主要涉及以下问题: 1.您的账户涉嫌在我司恶意刷单套取佣金。 众所周知,我司是高返佣模式,高返佣模式即决定了我司禁止客户以任何形式恶意刷单,这在您合作之前我司客户经理便已告知。 您来我司开代理,您的交易方式是以刷佣金为目的来进行,基于此,我司有权取消与您的代理合作并收回不当得利。但鉴于您的经济状况较差,我司做出了佣金退还处理,我司已于2024年8月8日退还您的当日全部佣金1300美金到您的银行账户;您账户还在交易,尚有500美元佣金待退还,由于您不配合我司办理退款手续,该笔退款目前是未处理状态。 2.您多次联络我司员工以资金周转为由借钱,目的不成便以发帖曝光相威胁,上述行为我司未予理会。还希望您尽快妥善解决事业及家庭困难,早日走出人生阴霾。

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