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FP platform not only won't let me withdraw my normal trading profit, but also directly deducts the trading profit in MT4, won't let out the profit and request to return my profit.

一块钱
3-5 years

Exposure

Rights platform: fpmarkets foreign exchange platform (Chinese name: Ausforex platform, Chinese and English name for short: FP Ausforex platform) FP Ausforex platform rights MT4 account number: 63511492 rights person's name: Fei Song (Song Fei) rights person registered email address: songfeiwaihui@163.comFP澳福平台维权所 Involved MT4 order number: 52279857, 52279858, 52279859, 52279860, 52279861, 52279862, 52279863, 52279864, 52279865, 52279867, 52279868, 52279869, 52279871 52279872, 52279873, 52279875, 52279876, 52279877, 52279878, 52279879, 52279880, 52279881, 52279882, 52279883, 52279884, 52279885, 52279887 52279888, 52279889, 52279890, 52279891, 52279893, 52279894, 52279895, 52279896 FP Aofu platform background financial deduction of the so-called illegal profits MT4 order number: 52366845 (this order is FP Aofu platform has been December 29, 2022 29 without my consent in the MT4 deducted a reasonable profit of $ 17925.63) rights involved in the amount of disputed funds: $ 17925.63 I in the FP Australia and Ford platform MT4 account number: 63511492 in December 22 to December 23 two days deposit a total of $ 5600, and normal trading profits of about $ 23702.2, but FP AoF foreign exchange platform told me that the violation of the transaction, which violation of the transaction amount: $ 17925.63, and sent me an email email content as follows (the following attached software translation of the Chinese content): Dear FP Markets may in its sole discretion decide to restrict access to the trading platform and nullify any future or past profits, if there has been any indication that the client’s trading strategy seeks or partly aims to benefit financially in a risk-free manner. Furthermore, abusive trading shall also include any trading strategy that harms our systems infrastructure or aims to take unfair advantage of the way we construct our Bid/Offer prices.According to Clause 27.2 (g) of the Client Agreement we reserve the right to cancel profits gained through abusive trading.As outlined above we have determined that the trading activity on your account is abusive trading and will reverse the trading profit of 17925.63$ on account 63511492 effective immediately. You should be closing the existing positions by tomorrow end of day and may withdraw the remaining balance through your client portal. Otherwise, the positions will be closed by our team on Monday at market price and you should be able to withdraw the remaining In accordance with Section 1.1 of our Client Agreement, we define abusive trading as follows: "abusive trading" includes, but is not limited to, arbitrage trading, arbitrage, arbitrage, manipulation or use of any trading platform offered on the Trading Platform between one or more clients on individual accounts, multiple accounts or multiple profiles and/or FP markets. any temporary and/or minor inaccuracy in interest rates or prices, a combination of faster/slower feedback, and/or possible abuse, arbitrage trading, reverse trading, substantial rebates, swap arbitrage and/or breach of good faith, use of any robot, spider or other automated data entry system on the trading platform (unless the client obtains the firm's express written consent prior to activating the robot), breach of the client Obligations under paragraph 2 of Appendix A. FP Markets may, at its sole discretion, limit access to the trading platform and cancel any future or past profits if there is any indication that the Client's trading strategy seeks or partially aims to gain financial benefit in a risk-free manner. In addition, abusive trading shall include any trading strategy that impairs our system infrastructure or aims to take unfair advantage of t he way we constr uct our Bid/Offer prices. According to Clause 27.2 (g) of the Client Agreement we reserve t he right to cancel profits gained through abusive trading. As outlined above we have determined that the trading activity on your account was abusive and will immediately reverse the trading profit of $17925.63 on account 63511492. You should close your existing positions by the end of tomorrow and can withdraw the remaining balance through your client portal. Otherwise, our team will close the position at market price on Monday and you should be able to withdraw the remaining balance. If you disagree with our decision, you may reply to this email, providing clear reasons and evidence for our consideration. Kind regards to the MT4 order numbers involved in the email: 52279857, 52279858, 52279859, 52279860, 52279861, 52279862, 52279863, 52279864, 52279865, 52279867, 52279868, 52279869. 52279871, 52279872, 52279873, 52279875, 52279876, 52279877, 52279878, 52279879, 52279880, 52279881, 52279882, 52279883, 52279884, 52279885. 52279887, 52279888, 52279889, 52279890, 52279891, 52279893, 52279894, 52279895, 52279896 After receiving the email FP AoF platform directly deducts the amount of $17,925.63 of reasonable and legitimate profit without my consent back office finance, the deduction involved in FP Australia and the Fortuna platform MT4 order number: 52366845, all the above transactions are reasonable and legal compliance transactions, no scalping, hedging violations or push and delayed trading, are in accordance with the platform rules manual orders, and did not use EA trading, and there are no violations of any transactions, and generate profits of $ 17925.63, FP Australia and the Fortuna platform they do not have any evidence to prove that I violate the platform Any rule that causes great damage to my reputation as well as credibility as well as financially is a completely unwarranted violation of the rules, and I ask you to work together to distinguish and restore my personal reputation and personal credibility. At this point, I reserve my opinion to follow the content of the email sent to me by FP Ausforex back office to first guarantee the withdrawal of the remaining balance of $11,376 after deducting reasonable profit, this withdrawal of the balance requested of $11,376 has been paid out on January 3, 2023, and the subsequent remaining disputed defense funds of $17,925.63, requesting FP Ausforex platform to restore my legal right to withdraw funds, giving all explanations reasonably available to me and add the balance of $17,925.63 to my MT4 account, while granting me normal withdrawal privileges for this amount.

Original

FP澳福平台不止不让我出正常交易的利润,还直接在MT4中扣除交易利润,不让出利润,请求归还我的利润。

维权平台:fpmarkets外汇平台(中文名称:澳福外汇平台,中英文名称简称:FP澳福外汇平台)FP澳福平台维权MT4账号:63511492维权人姓名:Fei Song(宋菲)维权人注册电子邮件信箱:songfeiwaihui@163.comFP澳福平台维权所涉及的MT4订单号:52279857,52279858,52279859,52279860,52279861,52279862,52279863,52279864,52279865,52279867,52279868,52279869,52279871,52279872,52279873,52279875,52279876,52279877,52279878,52279879,52279880,52279881,52279882,52279883,52279884,52279885,52279887,52279888,52279889,52279890,52279891,52279893,52279894,52279895,52279896FP澳福平台后台财务扣除所谓的违规利润MT4订单号:52366845(此笔订单就是FP澳福平台已经于2022年12月29日未经我同意私自在MT4中扣除的合理利润17925.63美元)维权所涉及的争议资金金额:17925.63美元我在FP澳福平台MT4账号:63511492中12月22日到12月23日两天入金合计5600美元,并正常交易产生利润约23702.2美元,但是FP澳福外汇平台告诉我违规交易,其中违规交易金额为:17925.63美元,并发邮件给我邮件内容如下(下附软件翻译的中文内容):Dear Fei SongPlease be advised that following an extensive review of your trading account 63511492 with FP Markets, we have identified Abusive Trading on your trading account 63511492 and as a result will be terminating your account. As per Clause 1.1 of our Client Agreement we define Abusive Trading as follows: “Abusive Trading” includes but is not limited to the following actions; pip-hunting, gap-trading, leverage abuse, negative balance protection abuse and/or possibility of abuse, carry trades, churning rebates, swap arbitrage and/or contrary to good faith either on an individual Account, or multiple Account(s) or multiple profiles and/or between one or more Client(s) of FP Markets, scalping, arbitrage, manipulations or exploitation of any temporal and/or minor inaccuracy in any rate or price offered on the Trading Platform, a combination of faster/slower feeds, use of any robots, spiders or other automated data entry system with the Trading Platform (unless the Client receives express written consent by the Company prior to activating the robot), violation of the Client’s obligations under paragraph 2 of Appendix A,. FP Markets may in its sole discretion decide to restrict access to the trading platform and nullify any future or past profits, if there has been any indication that the client’s trading strategy seeks or partly aims to benefit financially in a risk-free manner. Furthermore, abusive trading shall also include any trading strategy that harms our systems infrastructure or aims to take unfair advantage of the way we construct our Bid/Offer prices.According to Clause 27.2 (g) of the Client Agreement we reserve the right to cancel profits gained through abusive trading.As outlined above we have determined that the trading activity on your account is abusive trading and will reverse the trading profit of 17925.63$ on account 63511492 effective immediately. You should be closing the existing positions by tomorrow end of day and  may withdraw the remaining balance through your client portal. Otherwise, the positions will be closed by our team on Monday at market price and you should be able to withdraw the remaining balance.If you do not agree with our determination you may reply to this email, please provide clear reasoning and proofs for our consideration.Kind regards亲爱的宋菲请注意,在FP Markets对您的交易账户63511492进行了广泛审查后,我们发现您的交易账户63511492存在滥用交易行为,因此将终止您的账户。根据我们客户协议第1.1条,我们对滥用交易的定义如下: “滥用交易”包括但不限于以下行为:在个人账户、多个账户或多个配置文件和/或FP市场的一个或多个客户之间的套利交易、套利、套利、操纵或利用交易平台上提供的任何利率或价格的任何暂时性和/或轻微不准确性,更快/更慢的反馈的组合,以及/或可能的滥用、套利交易、反向交易、大量回扣、掉期套利和/或违背诚信的行为,在交易平台上使用任何机器人、蜘蛛或其他自动数据输入系统(除非客户在激活机器人之前获得公司的明确书面同意),违反客户在附录A第2段项下的义务。如果有任何迹象表明客户的交易策略寻求或部分旨在以无风险的方式获得财务利益,FP Markets可自行决定限制对交易平台的访问,并取消任何未来或过去的利润。此外,滥用交易还应包括任何损害我们系统基础设施的交易策略,或旨在不公平地利用我们构建买卖价格的方式。根据客户协议第27.2 (g)条,我们保留取消通过滥用交易获得的利润的权利。如上所述,我们已经确定您账户上的交易活动是滥用交易,并将立即扭转账户63511492上17925.63美元的交易利润。您应该在明天结束之前结清现有头寸,并可以通过您的客户门户提取剩余余额。否则,我们的团队将在周一以市场价平仓,您应该可以提取剩余余额。如果您不同意我们的决定,您可以回复此邮件,请提供明确的理由和证据供我们考虑。亲切的问候邮件中涉及到的MT4订单号:52279857,52279858,52279859,52279860,52279861,52279862,52279863,52279864,52279865,52279867,52279868,52279869,52279871,52279872,52279873,52279875,52279876,52279877,52279878,52279879,52279880,52279881,52279882,52279883,52279884,52279885,52279887,52279888,52279889,52279890,52279891,52279893,52279894,52279895,52279896收到邮件之后FP澳福平台未经我同意后台财务直接扣除合理合法利润金额17925.63美元,扣款涉及到的FP澳福平台MT4订单号:52366845,以上所有交易均是合理合法合规交易,没有剥头皮、对冲违规或者推盘以及延迟交易,都是按照平台规则手动下单,也没有使用EA交易,并没有任何违规交易,并产生利润17925.63美元,FP澳福平台他们没有任何证据证明我违反平台任何规则,给我的名誉以及信誉以及经济上造成的巨大损失,完全是莫须有的违规判定,请你们合力分辨,恢复我的个人名誉和个人信誉。到了这一步,我保留意见,按照FP澳福后台发给我的邮件内容先保证出金扣除合理利润后的剩余余额11376美元,此笔11376美元的余额申请的出金已经于2023年1月3日出金到账,后续剩余争议维权资金为17925.63美元,请求FP澳福平台恢复我的合法出金权利,给出我合理的所有解释,并把17925.63美元余额加到我的MT4账户中,同时给予我这笔资金的正常出金权限。

Hong Kong 2023-01-03
Unable to Withdraw

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